Solar Panel Repair, Service & Monitoring

• Any brandIncluding orphaned systems
• Most common faultInverter or a single module-level device
• Re-roof removalTypically $2,000–$4,000
• Manufacturer claimsHandled on your behalf

Your installer went quiet. Your system is not orphaned.

The solar industry has consolidated hard, and a great many Sacramento-area homeowners now have a working array with no working phone number behind it. If your installer has folded, been acquired or simply stopped answering, you have not lost your equipment warranties — those sit with the manufacturers — and you have not lost the ability to have the system serviced. You have lost your workmanship warranty and your first point of contact, which is a real problem but a solvable one.

We service, repair and re-commission systems of any brand, including ones we did not install.

What we see most often

Production has dropped

Usually one of four things: soiling, shade that has grown, a failed or de-rated optimiser or microinverter on one or more modules, or a string inverter fault. Monitoring data usually identifies which within minutes — if the monitoring is still connected, which is itself a common failure.

The monitoring has gone offline

Frequently not a system fault at all. A new router, a changed Wi-Fi password or a decommissioned 2.4 GHz network will take monitoring down while the array keeps generating happily. Worth checking before assuming the worst.

The inverter is faulting

Inverters are the component most likely to need replacement inside a twenty-five year system life. String inverter warranties are commonly ten to twelve years; microinverters typically carry twenty-five. A faulting inverter is normal wear, not a disaster, and replacement is straightforward if the model is still supported.

There is a roof leak near the array

Almost always a flashing failure at a penetration rather than anything to do with the panels. We can lift the affected section, correct the flashing and reinstate it.

The array needs removing for a re-roof

Very common on 1990s and 2000s Sacramento tract homes now reaching the end of their original composition roofing. We remove, store, and reinstall after the roofer finishes — and we take the opportunity to check the mounting hardware while it is off.

What a service visit involves

1. Monitoring review where data is available, to narrow the fault before anyone goes on a roof.
2. Visual inspection of modules, racking, flashing, conduit and mounts.
3. Electrical testing — string voltage and current, insulation resistance, and module-level data where the architecture provides it.
4. Inverter diagnostics and fault code interpretation.
5. A written report with what is wrong, what it will cost, and what can reasonably be left alone.

Preventive service

Most Sacramento systems need very little. What genuinely helps: a cleaning after wildfire-ash season or a heavy pollen spring, an annual look at the monitoring trend line against the original production estimate, and a periodic check of mounting hardware and flashing. What generally does not: expensive recurring maintenance contracts sold on a system with no moving parts. See our maintenance guide for an honest account of what is worth paying for.